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Since 2007- Proud vendor on NASIOC: The largest Subaru Impreza community in the world!

Username: ULTIMATETOOLCO

Policies/Terms: 
  • Unless notified otherwise, all in-stock orders leave our facility within 1-2 business days, most within 24 hours!
  • Orders processed will show as: OMS International Corp. on your billing statement.
  • All CA residents pay 9% sales tax on orders
  
Shipping Discrepancies and Damages

UltimateToolCo.com/OMS Intl. Corp . must be made aware of any and all discrepancy in your order within 7 days of delivery. This includes incorrect parts and quantities.  We can not file a claim, exchange or replace any item after this 7 day window.
  • Customers are responsible for reporting any damage to the packaging/items within 7 days of delivery. Claims should be made via email and must include pictures of the damaged packaging and item.
  • All packaging in which damaged goods are received must be saved for carrier's inspection.
  • UltimateToolCo.com/OMS Intl. Corp  will not accept any return shipments without an RMA number
ALL RETURNS AND CANCELLATIONS ARE ENTIRELY AT THE DISCRETION OF ULTIMATETOOLCO.COM/ OMS Intl. Corp
 
Return/Cancellation/Exchange Terms:
  • If unused, you have 14 days from delivery to contact us in order to return the product for a full refund.
  • All cancellations and returns must be authorized by UltimateToolCo.com/ OMS Intl. Corp and an RMA number must be used when returning products or they will be denied.
  • After 14 days have passed upon delivery, or once an item is used, it can no longer be returned.
  • WE WILL NOT ACCEPT RETURNS ON ANY USED/ MODIFIED/ ABUSED/DAMAGED PRODUCTS.
  • Products are covered by the manufacturer's warranty only; settlement of of all claims is subject to manufacturer's waiting period to allow inspection of warranted goods.
  • Impact tools and sockets have no warranty and considered a competition use item.
Limited Lifetime Warranty on KTC products
 
  • With the exception on KTC Trim & Panel Kit (ATP2014), KTC Heavy Duty Pry Lever Set (ATP201H3) and Koken Thin wall Impact Socket Set (14201M), all items we sell carry a limited lifetime warranty.
  • All tools purchased must be used for their intended purposes, ie. hand-tool use only.
  • Use of impact tools with KTC sockets (unless specified for impact tool use) will void this warranty.
  • Due to gray market merchandise we cannot warranty items without UltimateToolCo.com/ OMS Intl. Corp receipt and/or packing slip from the original purchase verifiable by purchasers first/last name/email.
  • Misuse and abuse: Claims where tools in question were used with impact equipment or addition of extension/leverage bars will not be granted.